Those partners may have their own information theyve collected about you. It turns out that it was $24.99 and it came in five different options. A great way to elevate any room while also bringing brightness to a space, Restoration Hardware shoppers are keen to browse their selection of lighting options. Chairish uses cookies to enhance your experience, allowing features like. We are so happy with the Leather Maxwell couch we bought. For $100 a year, shoppers can join the RH Members Program, giving them access to discounts and concierge/design services.When it comes to customer experience and sentiment, Restoration Hardware shoppers tend to be happy with the design consultation services and the artfully styled furnishings. Devyn Tufted Leather Storage Daybed - Oak $4329.0 - $8449.0 Regular $3246.0 - $6336.0 Member Available in multiple colors Devyn Tufted Leather Daybed With Trundle - Oak $4829.0 - $8079.0 Regular $3621.0 - $6059.0 Member Available in multiple colors Annika Upholstered Daybed $3819.0 - $5219.0 Regular 7 grand is not a good price for a sectional. Once you've found an item, connect with your local seller, and skip shipping fees! The customer service is good--when I've had problems, they have been responsive. Ugly furniture for 10-20 grand. The selection is meh. I am remodeling my home and wanted to purchase several items on their credit card and have them all delivered together because of the $199 shipping charge. EVERYTHING must be ordered from the catalogue and sent to your home.excellent business model. They had a few, but nothing that we were interested in. Daily Find | Meadow Blu Chris Loves Julia Loloi Humphrey Rug. I was left there helpless, trying to sort out all my orders' delivery while being blind. Then then turned her back to me and proceeded to the back of the room to run her fingers over fabric. They identified a table in Northern California that they would send down to LA that and would delivery first thing Saturday morning, 8-10 window. Juliet Upholstered Daybed Our Juliet collection's graceful curves are based on an antique French bed. Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. I kept escalating the issues and the response time was awful. When the sales representative began the order process, it showed the end of the week as the delivery date. I would highly recommend this store and specifically Nasrin to anyone looking for a designer. Today was the day I actually inquired about the piece. Others mentioned issues with delivery and mixed interactions with the sales staff. Please see listings for reviews. I will be back for more. He should've told us to speak with one of the designers (as we have in the past) when they are free. They screwed it ip every time. Sometimes I go there just to relax. Approx. Twice I wasn't happy with the dining table I had picked out (same table different sizes) and Kim allowed me to return them each time until we choose a completely different table that I absolutely love! Beautiful furniture beautiful fixtures beautiful everything!!! Don't come here looking for Home Goods or Living Spaces prices. The pros: Artfully designed and styled outdoor furniture pieces. You had to buy them separately. Salesman: Do you want to buy this one? ", "Very nice brass furniture appliques:) Very well packed and fast delivery. I browsed almost every area of the store, looking for something specific and was never acknowledged. That's all it matters. I guess we didn't look worthy of a sale--so she just lost herself a hefty one. I scored some really great pieces at amazing prices. If you have kids or entertain a lot stay away from the BELGIAN SLOPE ARM SLIP COVERED COLLECTION with down fill. These guys are terrible at delivery of product. Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. for the remodel of my home. My bad. We want you to love your piece. One of the most popular furniture categories that RH shoppers are in search of is outdoor furniture and decor. Slumber Search is supported by readers. Privacy Policy and We became members because we are ready to update our furniture in our 2,500 square foot home in another location and thought we would shop at RH. The furniture was dropped off in my garage and they would not take the time to unpack it as required. You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. Well excuse me for not coming into your store for 2 years. Looks like compressed cardboard / particle board. What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. Some customers also had mixed feedback about delivery and perceived quality of their lighting piece. That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. May all benefit! 37.5" h x 48" w x 21.25" d. Condition A few scattered indents & scuffs at metal finish. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes Many of RH furniture pieces can also be customized in the finishing option of your choice. Entire chest is metal clad. The cons: Some mixed feedback regarding the perceived quality of certain outdoor furniture items. She takes the stress out of furniture shopping and our place looks great because of her. NFF. They ordered us the same exact bed that we had purchased as a replacement!! For a company that is trying to differentiate itself in the retail furniture space with executives visualizing and creating beautiful spacious galleries with complete room examples and employees who are "designers" and can translate customer spaces using RH furniture, it would seem to me that at least the Walnut Creek store has a ways to go. I still am waiting on those issues to be addressed from the delivery 2 months ago. The soap dish, within 1 month, already started to deteriorate. I finally asked a few questions about sizing and materials for a Maxwell couch and they were unable to answer my questions. RH Wynne Slipcovered Full Daybed. But once their staff saw this chair, they immediately made things right. My review is for Cynthia who made my Saturday. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. (10% off), Sale Price $14.40 We decided we would go to the Palo Alto store to see the wood colors in person and place the order at the store with a live person who could answer questions. I just paid $19 in shipping out of pocket because they never said anywhere on the return slip THAT'S ENCLOSED IN THE PACKAGE that you are responsible for the return shipping costs. This created two 6 foot or so "blank" spaces on the room's opposing walls that were left "empty". I and am familiar with the Pottery Barn warehouse in Alameda. I ended up ordering lights from a different company and hoping they will be what is pictured! We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. I am on my second kit. Final sale!! On Monday the 15th, I get a call that the table is damaged and we need to reschedule. The next day, within the two hr. A real rip-off. They said they would come between 5 and 6 pm. $19.48, $24.98 The staff unnecessarily went above and beyond their responsibility to ensure that I was satisfied. They had a few tables. Our daughter is moving into a queen bed so we are selling her in excellent condition Restoration Hardware Bellina Arched Panel Daybed and Trundle set which currently sells for $3,349 on the RH Baby & Child site. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. They used to sit around a large conference table. There is no protector according to RH. Learn more. No one seemed interested in helping with this at all, until I met Seraiah. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. Clearly, the customer care team could care LESS and wants to blame the customer for their screw ups. Ethan Allen and Pottery Barn both did in-home consults before they started the design consult process so they actually knew what the whole home looked/felt like before they suggested furniture. Steal some great ideas, and buy at IKEA. Horrible customer service inside the store. Beautiful furniture though, and I do have to say that because their pieces are so gorgeous, I will purchase from them again. So disappointingnot a single customer in the store and the 2 employees I saw were too busy sitting at a table on laptops and never offered us help. And for the mediocre items listed in the store you really should give everything you got. But whatever). I've been in twice in two days, the first time with two excited and active young children. I highly recommend going into the store and viewing the material swatches in person because I found a few items that didn't catch my eye on the website but were striking in person. I don't write many reviews, but personally couldn't be more pleased with both the store and their staff. The THIRD table has a bent leg. How can product be overnighted twice and still not get delivered in 9 days? Oh, this particular location is dark. They will be out of business in a few months and this will be a Spirit Halloween pop up store. Quality of goods also went down in the last 4-5 years. Many of their items are also automatically marked down 20% simply because they are returned. Great items in a huge location. She's so thorough and friendly, and now has a loyal customer in me! Went there the other day for the first time despite the reviews. I asked if I could order it and have it delivered to the WC store so I could try it out first. of bed when broken down for shipment. I wish I had read these reviews before going to what WAS a favorite store at 3PM on a slow Sunday afternoon with my daughters, for what I anticipated as a fun shopping trip. Terms of use and RH bedding, which includes duvets, sheet sets, shams, coverlets, quilts, pillows, and comforters, tends to feature more muted colors and solid or minimal patterns. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. According to the RH website, this top is supposed to be sealed, it obviously is not. I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. Do not, under any circumstances, buy a cloud sofa in leather, which we did, believing our sales person that it was easily cleanable (we told her it was in the family room)--every single thing (a drop of water, a crumb from a cracker) leaves an unremovable stain. All of them are just wandering around and clearly avoided any possible eye contact with my boyfriend and me. The reason I purchase from them is they have unique industrial furniture and no other companies make anything like it. After I got screwed I looked on their website and they had nothing about paying for the return shipping costs either. Luckily for us, the delivery company that they used to deliver this tub scuffed both ends of the tub. Apparently now they're changing their entire business model and are doing more of a modern design theme where you pay an interior designed to decorate your space, and they pass along a 20 percent discount on any furniture purchased directly through Restoration Hardware. These posts are some of my favorite posts to write. This store might be worth checking out if you're in the area. If you're looking to give your house that extra modern touch this is your store! Tweet. We cannot say as of yet the final product, due to its customization. 2022-2023 Slumber Search $1,000 Scholarship. I called today instead and UPS is picking them up. I would have just driven to the Restoration Hardware across town. RH change your system there's better ways of handling sold items. 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. Beautiful couch. There is no quality control. Additionally, they offer some high end differentiators including interior design consultations and shop by room offerings. No other stars because the frames are cheap (I've seen better quality in Target). Their sofas start at $2,300 and can go up to $15,000+. The manager was unhelpful, rude and condescending. $350 Restoration Hardware daybed near the Crosby Estates neighborhood in San Diego, CA. I am and have been an RH Member since the program was introduced. Share. Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. Just awful. Sign up for their outlet emails. In July 2019 I received the replacement sofa/chaise and the chaise had a seam running across the center of the seat cushion (which was not there on the original chaise). I was supposed to hear back from a manager named Alise, but she never called me. They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. Ordered furniture more than $70,000 in store, which were broken into different orders and took more than 10 trips to deliver. I was one of the first few to come on opening day right when they opened. I walked out - sat down at my PC to buy the product I wanted on the website, and had an equally ridiculous experience on their website. It wasn't overbearing and we will definitely purchase more from this store as needed. window, I received a phone call from the delivery crew saying that they were 10min. Only one went smoothly. It's the kind of place that feels cold even if it isn't. But there's more. Me: Well what colors do you have? After multiple structural failures of the original couch, since it was assembled with short, fat, smooth nails that would just pull out of the frame, I was offered a new couch. Some complaints about perceived quality for certain items. If this is what you like to do in your spare time then furniture from this place is for you. Also, I never like when people say, "I SAVED _____ DOLLARS!" I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Related Collections Dimensions. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. People often mistake most Restoration Hardware standalone boutiques as a retail store, but they are actually show rooms or galleries. Down filling is fantastic. in brighter light so I'll be able to see what it looks like in my own home. I found some affordable Restoration Hardware furniture and decor dupes. Never helped me, not even offerred to replace it. If you are a member and have paid for the $199 shipping, that does not apply. Nashville, TN. Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. These select reviews describe buyers' opinions of listings found in this category. They have behaved indifferently almost to the point of acting rude. I inherited these from a showroom. We enter the store looking for two items Had the worst customer service coming here top online furniture alternative, Arhaus. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. My winter visitors have raved about the towels! The worst customer service coming here top online furniture alternative, Arhaus obviously is.! 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